How fast can I have internet access installed?
We can have you up and running in as few as five business days. You can schedule your installation date with your account manager at signup.
What makes TTC’s fiber-optic internet different from other solutions?
Historically, internet service providers used copper cables as a delivery medium. Fiber-optic connections utilize cutting-edge material science to deliver internet access through glass fibers. Data is transmitted using light, boasting the fastest internet connections available.
What’s provided in the monthly price when I sign up for Fiber Internet?
When you sign up for Fiber Internet with us, you’ll receive a dedicated internet connection, a router—you can bring your own, we’ll provide you one—IP addresses, an industry-leading firewall, BGP peering, and an extremely reliable SLA, guaranteeing up to 99.999% uptime.
How does TTC provide a 99.999% service level agreement for Fiber Internet?
Our account representatives will discuss what service level agreements are viable at your address. When we provide a 99.999% SLA, it is supported by best-in-class redundancies. In order to deliver this high level of uptime assurance, there is a physical circuit, which is either backed up by a fixed wireless circuit, or two independent fixed wireless or fiber connections. In addition to having multiple physical connections at these properties, failover equipment, UPS power backup, and diverse riser routes are in place to ensure that you are protected from fiber cuts, power outages, and equipment failures.
Do you offer residential fiber internet services?
Yes, we do. Contact us today to discuss what options are available at your address.
Do you offer other internet services, besides Fiber?
Yes, we provide internet through fixed wireless connections as well.
Do you charge for maintenance and service calls?
Uptime and incredible service are paramount at TTC. We never charge for service calls or regular maintenance—unlike the majority of providers on the market.